Duo security app android download pending stuck

About Duo. Careers Now Hiring! Product Product Explore Our Products Duo provides secure access to any application with a broad range of capabilities. Device Trust Ensure all devices meet security standards. Adaptive Access Policies Block or grant access based on users' role, location, and more. Duo in Action Click through our instant demos to explore Duo features. Explore Demos. You need Duo. Start a Free Trial. Duo Free Free 10 users Simple identity verification with Duo Mobile for individuals or very small teams.

Pricing Questions? Get in Touch Have questions about our plans? Solutions Explore Our Solutions Duo provides secure access for a variety of industries, projects, and companies. Customer Stories. Passwordless Authentication Users can log into apps with biometrics, security keys or a mobile device instead of a password. Maria Boyd's Ownd. Press the 3-dot menu button in the top right probably. Tap on Reset app preferences.

Confirm on the next screen by tapping on the Reset button could be Reset apps. Hopefully, the tips shared above helps you fix the download pending message on Play Store. Go to APKMirror website. Click on the first link which comes on the result page as that will be the latest version available at the time. Also, if you are accessing an application you haven't used in a while, try opening the Duo Mobile app and then send another push request. If you see a push after leaving and returning to the app: The issue is related to Google's Firebase Cloud Messaging FCM push notification service and Duo Mobile registering for pushes correctly.

If you are able to receive a push successfully but the problem persists, try the following:. Check your router's wireless network settings. Your wireless network must allow communication via the following ports to Google's servers:. Note that power-saving features such as Battery Optimization and Background Data may interfere with the notification waking your device, even if the notification is delivered successfully. If you don't see a push after leaving and returning to the app:.

If you attempt to fetch a pending authentication with no success, you may see an error message saying there was a problem and to talk to an admin. This likely happened because the keys we use to sign our requests to Duo Mobile have disappeared from your device. This will cause push notification actions and responses to transactions in-app to no longer work.

However, passcodes generated by Duo Mobile will likely continue to work. To receive pushes again, you will need to reactivate Duo Mobile. If you are an end-user :. If you are a Duo administrator , please reference the following documentation:. Look for the app you want to download and select it. Hit Install. Select which device you want to download the app on. Clear cache and storage on Android: Open the Settings app.

Find the Google Play Store app under See all apps. Hit Clear Cache. You can also select Clear storage for a clean start. Check for system updates Are your downloads still stubbornly pending? How to update your Android phone: Open the Settings app.

Go into System. Select System update. Tap on Check for update. Follow instructions to complete any pending updates. Select Settings. Expand the About section. Tap where it says Play Store version. A notification will let you know if the app is up to date or not.

If a new version is available, it will be downloaded automatically after tapping on the option. Change your Google account. Tap on your profile picture in the top-right. Tap on the Expand arrow next to your account info. Select Manage accounts on this device. Tap on the Google account you want to remove. Hit Remove account. Restart your device.